Question 1

What is the minimum order quantity?

Accepted Answer

50 units for standard products. 100 units for white-label/OEM.

Question 2

Can I mix products in one order?

Accepted Answer

Yes. You can combine wallets, card holders, notebooks, and gift sets in a single order as long as total quantity meets 50-unit minimum.

Question 3

Do you accept international orders?

Accepted Answer

Yes. We export to GCC, Middle East, UK, and Europe. FOB Karachi pricing available. Contact us for export documentation.

Question 4

What customization options are available?

Accepted Answer

Gold foil stamping, blind debossing, heat embossing, custom leather colors (for orders 200+ units), custom packaging, branded insert cards, ribbon colors.

Question 5

Can I see a sample before bulk production?

Accepted Answer

Yes. Pre-production samples available within 3–5 days. Sample fee applies and is fully deducted from bulk order total.

Question 6

Do you provide packaging?

Accepted Answer

Yes. Matte-black rigid presentation boxes with gold ribbon standard. Custom packaging available for orders 100+ units.

Question 7

How long does production take?

Accepted Answer

Standard: 7–14 business days from sample approval. Express: 3–5 days (30% surcharge). Timeline confirmed at order placement.

Question 8

Do you deliver outside Karachi?

Accepted Answer

Yes. Pakistan-wide via TCS, Leopards, and SPL. International shipping via DHL/FedEx on request.

Question 9

What quality checks do you perform?

Accepted Answer

Every unit passes 3-stage QC: material inspection, in-process stitching/finishing check, final pre-packaging inspection.

Question 10

What are your payment terms?

Accepted Answer

50% advance to start production, 50% before delivery. Bank transfer (PKR/USD) and cash accepted. Trade accounts for agencies.

Question 11

Do you provide export documents?

Accepted Answer

Yes. Commercial invoice, packing list, certificate of origin available. Letter of Credit accepted for large international orders.

Question 12

What is your return/rework policy?

Accepted Answer

We guarantee satisfaction. If products do not meet approved sample specifications, we rework or replace at no charge.

B2B Frequently Asked Questions

Ordering & MOQ

Customization

Production & Delivery

Payment & Export

Contact us for bespoke procurement guidance.